Privacy Policy

Introduction

This Privacy Policy describes how HPHUS (“We”, “Us”, or “Our”) collects, uses, and discloses your personal information when you use our website and services. This includes information you provide when you contact us for repair services, browse our website, or interact with our online presence.

Definitions

  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Usage Data: Data collected automatically about your use of our services, such as browsing activity or website interactions.
  • Cookies: Small files stored on your device containing information about your browsing history on our website.
  • You: The individual accessing or using our services.

Information We Collect

We may collect the following types of Personal Data when you use our services:

  • Contact Information: Name, phone number, email address, and postal address (collected when you request repairs or contact us for support).
  • Usage Data: This information may include your device type, browsing activity on our website, and interactions with our online platforms (e.g., contact forms, chat functionality).

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain repair services, including scheduling appointments, processing orders, and communication regarding repairs.
  • To manage your account (if applicable).
  • To respond to your inquiries and requests for support.
  • To improve our website and services based on user behavior analysis.
  • To send you information about our services, promotions, and special offers (with your consent).
  • To comply with legal obligations or protect our rights.

Cookies

We use cookies to track activity on our website and remember your preferences. You can choose to disable cookies through your browser settings. However, this may affect some functionalities of our website.

Disclosure of Your Information

We may disclose your personal information in the following situations:

  • To service providers who assist us with operating our services and repairs (e.g., data storage companies, payment processors).
  • In connection with a merger, acquisition, or asset sale.
  • To comply with legal obligations or respond to court orders.

Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. We will securely delete your information once it is no longer required.   

Transfer of Your Information

Your information may be transferred to and processed in countries with different data protection laws than your own. We take appropriate steps to ensure your data is protected in accordance with this Privacy Policy.

Your Rights

You have the right to access, correct, or delete your personal information. You can also request to restrict the processing of your data or object to its use for marketing purposes.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.   

Children’s Privacy

Our services are not directed towards children under 13. We do not knowingly collect personal information from anyone under 13.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated version on our website.   

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

support@hphus.com